Capture tech
warranty stories
in seconds with
voice AI
Voice AI that talks to your tech and generates an OEM-compliant warranty story in seconds.
See how it works+ Meet Bayworks
Voice AI that talks to your technician through the repair order and generates an OEM-compliant warranty story in seconds. No typing or clicking, more billable hours.
+ How it works
From the bay to the DMS, in under two minutes.
Bayworks
New Repair Order
Repair Order #
On call · Bayworks Agent
0:16
Agent speaking
Any service bulletin on this one?
Three C's · voice-captured
Concern
Loud, high-pitched squeal from the front when braking, worst at low speeds.
Cause
Verified squeal under 30 km/h. Front pads worn to 2 mm, wear indicators contacting the rotors. Rotors heavily grooved at 22.5 mm, below the 23.0 mm minimum discard thickness.
Correction
Replaced pads and rotors per TSB 19-053. Cleaned hubs and brackets, lubricated slider pins, torqued to spec. 5 km road test, squeal gone, braking smooth.
Technician's Phone
Bayworks
New Repair Order
Repair Order #
Technician's Phone
Repair order
FETCHING FROM DMS
On call · Bayworks Agent
0:00
Technician's Phone
241009Date Received
June 8, 2024Date Completed
June 8, 2024Odometre
61,240 KilometresCustomer
Dana Whitfield
Condition: 1 · RO-24-1009 · TSB 19-053
+ Integrations
Works with the tools
you already use
Bayworks connects directly to your DMS and fixed ops stack — whether modern or legacy. No rip-and-replace required.
+ Experience
We have worked with
+ FAQ
Built with you,
for your store.
Bayworks is a custom build for each dealership, not a stock product. Here are the things teams tend to ask before we get started.
We work directly with your team to map how warranty runs at your store — your DMS configuration, your OEM's submission and compliance requirements, your labor operation and coding conventions, and how claims flow from the technician to your warranty desk. The deployment is a custom build for your dealership, not a stock SaaS install. We tune the voice agent to how your techs actually talk and keep iterating with you after go-live.
Almost nothing new. Right after the repair, the agent calls the tech and walks through what they found and fixed — in their own words, in about two minutes, without pulling them off the floor. They don't look up labor ops, part numbers, TSBs, or codes; the agent handles all of that. No typing, no portals, no leaving the bay.
The major dealer management systems — CDK, Reynolds & Reynolds, Tekion, and Keyloop. If your stack includes something we haven't connected to yet, building that integration is part of the deployment. The agent reads from and writes to every system the claim touches, so nobody is copying data between tabs.
Every claim is documented to your OEM's compliance standard, with the full diagnostic trail an auditor expects — concern, cause, correction, causal part, labor operation, codes, and verification. As OEMs increasingly use AI to screen claims and audits rise, that structured, defensible documentation is exactly what keeps money you've already earned from being clawed back.
Your first 30 days are a free trial — full access, no cost — so your team can see the claims come back clean before you commit to anything. After the trial, pricing is usage-based and scales with the number of repair orders Bayworks documents for you. After a quick scoping conversation we put together a proposal that grows with the volume you run — you pay for the ROs your team actually uses it on, not for seats sitting idle.